Product care

A little regular care helps preserve the finish of your PawGoods 316L stainless steel pet ID tag and keeps its engraved details easy to read.

Daily cleaning

After muddy walks or beach days, rinse the tag with fresh lukewarm water. For dirt or oils, use a little mild dish soap and a soft cloth. Rinse thoroughly and dry with a clean microfiber cloth.

Protecting the finish

Avoid abrasive pads, metal polish, bleach and harsh chemical cleaners. Stainless steel is durable and water-resistant, but contact with other metal hardware can leave surface marks. Remove the tag before medicated baths or applying topical treatments.

Clasp care

Keep the quick-release lobster clasp free of dirt and sand. After cleaning, check that the spring-loaded gate closes fully before attaching the tag to a collar or harness. If the clasp is damaged or does not close securely, stop using it and contact us.

Keeping their details current

Check the engraving regularly and update your tag if your contact number changes. Explore our personalized pet ID tag for name, phone number or portrait engraving options.

Need help?

Email info@pawgoodsgear.com or use our contact form. We typically reply within 1–2 business days. For a quality issue, include your order number and a clear photo.